0059 Process Innovation
Dr. Monika Malinova Mandelburger, M.Sc.
Contact details
  • Type
  • Weekly hours
  • Language of instruction
09/03/18 to 09/30/18
Registration via LPIS
Notes to the course
Subject(s) Bachelor Programs
Day Date Time Room
Tuesday 10/16/18 08:30 AM - 01:00 PM D3.0.222
Tuesday 10/23/18 08:30 AM - 01:00 PM D3.0.222
Thursday 10/25/18 09:00 AM - 01:30 PM D2.0.038
Tuesday 10/30/18 08:30 AM - 01:00 PM D3.0.222
Tuesday 11/06/18 08:30 AM - 01:00 PM D1.1.074
Monday 11/12/18 03:00 PM - 04:30 PM TC.5.15


This course teaches the fundamentals of Business Process Management (BPM). It covers the general concepts of business process modeling with BPMN as well as techniques for process identification, process discovery, process analysis and process redesign. Beyond the class room sessions, there are exercises and group presentations on business processes from practice.

Learning outcomes

This course enables the participants to apply fundamental techniques of business process management including:

  • Process Identification
  • Process Discovery
  • Process Modeling
  • Process Analysis
  • Process Redesign

After completing this course, you will be able to analyze existing business processes and develop redesign proposals in order to innovate the business processes.

Furthermore, students get familiar with the recent research discussion in this field.

Attendance requirements

Attendance is mandatory, as per WU requirements.

Teaching/learning method(s)

This course builds on lectures, discussions, class exercises, and student presentations.


15% Assignment

45% Group work

40% Exam

Last edited: 2018-04-16