Syllabus

Title
0499 Diversity in Teams
Instructors
Wogene Berhanu Mena, PhD
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
09/04/26 to 10/22/26
Registration via LPIS
Notes to the course
Dates
Day Date Time Room
Wednesday 11/11/26 12:00 PM - 04:00 PM TC.3.11
Wednesday 11/18/26 12:00 PM - 04:00 PM TC.3.11
Wednesday 11/25/26 12:00 PM - 04:00 PM TC.3.11
Wednesday 12/02/26 12:00 PM - 04:00 PM TC.3.11
Wednesday 12/09/26 12:00 PM - 04:00 PM TC.3.11
Wednesday 12/16/26 12:00 PM - 04:00 PM TC.3.11
Contents

This course focuses on understanding teams and team dynamics within organizational settings, with particular emphasis on how teams function, evolve, and make decisions in complex environments. Students will explore the nature of teams in organizations, including how roles, relationships, communication patterns, and coordination processes shape overall team functioning. A key component of the course is the study of team development stages, examining how teams typically progress from formation to high performance, and how dynamics such as trust-building, norm-setting, and role clarification influence effectiveness over time.

Building on this foundation, the course examines how team diversity influences team performance through different theoretical perspectives, highlighting both its potential benefits for creativity and problem-solving and its challenges for coordination and cohesion. It further addresses conflict in teams, including its sources, types, and effective conflict management strategies, emphasizing how conflict can be both constructive and destructive depending on how it is handled. The course also explores decision-making processes in teams, with a particular focus on how group interaction affects the quality of decisions. Finally, it critically analyzes groupthink and its impact on team decision-making, highlighting the risks of conformity pressures and reduced critical evaluation in team settings, especially when diversity is not effectively leveraged.

The theoretical and conceptual discussions will be backed by students' individual and team reflections. For group reflections, the students are required to form their group. Both individual and group reflections is carried out in written form and/or oral presentations. 

Learning outcomes

Learning Outcomes

After completing the course, students will be able:

  • To understand team and dimensions of diversityin organization; 

  • To explain how various dimensions of diversity influence team dynamics and outcomes; 

  • To analyze concrete and real-life organizational cases using theoretical frameworks; 

  • To understand conflict management and decision-making strategies in diverse teams. 

Attendance requirements

Examination-immanent courses (PI-LV), attendance is compulsory. If there is an important and legitimate reason , replacement work must be done from 2 hours of absence. In the case of cumulative absences of more than 4 hours, the course is judged "not sufficient" and must be repeated. Important reasons are, according to the examination regulations of the WU, any that are beyond the disposition of the student (illness, accident, death of a close relative). Vocational obligations are not considered an important reason in the sense of the examination regulations, since these are at the disposition of the students. 

Teaching/learning method(s)

This course emphasizes the reflection on group dynamic processes, particularly concerning diversity in teams, and integrates individual and group-based experiential learning. Alongside this practical engagement and reflection, various case studies will be presented and analyzed through the application of relevant theoretical and conceptual frameworks. The course also includes lecture sessions designed to actively engage students.

Assessment

The course is immanent in the examination. The grading consists of three
criteria:

  • Individual reflection and participation (20%);
  • Teamwork:  Analysis and reflection on certain dimension of team diversity and presentation (40%); 
  • Examination on the topic (40%).  
Prerequisites for participation and waiting lists

Positive conclusion of SBWL Course I (does not apply to WU-Incomings or international students).

 
Readings

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Recommended previous knowledge and skills

Knowledge from the SBWL Course I

Availability of lecturer(s)

E-mail: wogene.berhanu.mena@wu.ac.at

Office: Building D2 2.636

Last edited: 2026-05-07



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