Syllabus

Title
1103 Language Course B - Italienisch
Instructors
Dr. Francesco Gardani
Contact details
Type
PI
Weekly hours
2
Language of instruction
Italienisch
Registration
09/23/13 to 10/12/13
Registration via LPIS
Notes to the course
Dates
Day Date Time Room
Thursday 10/17/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 10/24/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 10/31/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 11/07/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 11/14/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 11/21/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 11/28/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 12/05/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 12/12/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Thursday 12/19/13 01:00 PM - 03:30 PM LC.2.054 Raiffeisen Kurslabor
Contents
  • lexis and country-specific technical know-how in such areas as work environment, financial issues, sales, marketing, etc.
  • understanding of a foreign (corporate) culture
  • understanding of use of certain syntactic structures
  • cultural sensitivity with regard to negotiations
  • knowledge of negotiation strategies
  • specific skills in a negotiation setting (e.g. grasping situations and reacting appropriately, comparing alternative solutions, recognizing and applying negotiation strategies)
  • intercultural skills (e.g.dealing with coworkers, superiors, subordinates; do´s and don´ts; cultural awareness)
  • language skills (e.g. use of appropriate language register and terminology; correct grammatical usage)
Learning outcomes

The primary goal of CEMS-MIMis the education and training of executives who can act successfully ina foreign context, not only in their respective mother tongue but alsoin two foreign languages. Therefore, this course aims at improving thelinguistic and cultural competence of participants to enable them toadequately represent their companies at future negotiations. As thelevel of language competence required for CEMS-MIM has been determinedto be B1 and B2 for written and oral skills, respectively, the focus ofthis course will not be placed on the teaching of cognitive skills, butrather on the improvement of active and receptive linguistic competencein a business context. By the end of the course students will havereached:

  • generally improved productive and receptive language competence (spoken and written);
  • improved confidence in concerning business negotiations in a foreign language;
  • expertise with regard to the (corporate) culture of the relevant targetcountries as well as increased intercultural sensitivity;
  • improved sensitivity towards the use of negotiation strategies.
Teaching/learning method(s)
Case-studies based role-plays and simulations form the centerpiece ofthis course. In order to facilitate a sensible and successfulrealization of these components, it will be necessary to prepare therelevant terminology for the areas covered and work on grammatical andargumentative structures.Furthermore, a broad spectrum of didacticmethods in language teaching will be applied, such as text and videoanalysis, discussions, written statements or the preparation of reports.
Assessment

ASSESSMENT

ORAL

*One negotiation on a previously prepared topic (in a group of ca. four students each; about 15 minutes as a whole) (This negotiation will berecorded and archived.);

* Continuous assessment of performance in negotiating practice.

WRITTEN

*Writing one report (60 min, approximately 400 words – 2 pages) on the basis of an input (background information, e.g. news paper article, expert opinion etc.): the report will encompass pros and cons of the issue discussed in the input text(s) and will serve as a basis for further negotiations during the course.

Students will be assessed on:

• linguistic competence (phonology, grammar, lexis)

• situationally adequate language use and strategies

• problem-solving expertise

• know-how concerning cultural aspects of the target countries

In order to pass the courses, students are required to achieve the following minimum levels:

Oral: B2 level in LSP (Language for Special Purposes)

Written: B1 level in LSP

The following table serves as an indication of the relation between language levels and grades awarded:

(written level & spoken level = grade)

B1 + B2 = 4

B2 + B2 = 3

C1 + B2 = 2

B2 + C1 = 2

C1 or C2 + C1 or C2 = 1

Prerequisites for participation and waiting lists

An assessment test will be conducted prior to the beginning of the semester to determine language competence.

Oral Competence: B2 level (general language)

Written Competence: B1 level (general language)

Readings
1 Author: Ascoli Marchetti, Marco
Title: La trattativa vincente. Come ottenere il meglio dalle contrattazioni

Publisher: Milano: Franco Angeli
Year: 2009
Recommendation: Strongly recommended (but no absolute necessity for purchase)
2 Author: Trevisani, Daniele
Title: Negoziazione interculturale. Comunicazione oltre le barriere culturali.Dalle relazioni interne sino alle trattative internazionali

Publisher: Milano: Franco Angeli
Year: 2005
Recommendation: Strongly recommended (but no absolute necessity for purchase)
3 Author: Biliotti, Elisabetta
Title: Teoria e tecniche della contrattazione. Ausili didattici per la formazione sindacale

Publisher: Teoria e tecniche della Centro Studi Nazionale CISL.
Year: 2007
Recommendation: Reference literature
4 Author: Fischer, Roger, William Ury & Bruce Patton
Title: L’arte del negoziato. Per chi vuole ottenere il meglio in una trattativa ed evitare lo scontro

Publisher: Milano: Franco Angeli
Year: 2005
Recommendation: Reference literature
5 Author: Ilich, John
Title: Come condurre una trattativa

Publisher: Milano: Franco Angeli
Year: 2008
Recommendation: Reference literature
6 Author: Roberti, Alessio
Title: Negoziare secondo Harvard. principi e tecniche per preparare e condurre la negoziazione strategicamente

Publisher: Bergamo: Alessio Roberti Editore.
Year: 2005
Recommendation: Reference literature
7 Author: Winkler, John
Title: Guida alle tecniche di negoziazione. Ad uso di imprenditori, dirigenti,quadri intermedi, venditori, compratori, operatori politici, sindacalie sociali

Publisher: Milano: Franco Angeli
Year: 2002
Recommendation: Reference literature
Availability of lecturer(s)

For consultation see www.wu.ac.at/roman (Erreichbarkeit > Sprechstunden Semester or Sprechstunden Ferien)


Other
The required materials will be provided in class or sent to the student via e-mail.
Unit details
Unit Date Contents
1

Introduzione

Definizioni di negoziazione (Biliotti 2007: 4-8)

I pilastri della negoziazione (Roberti 2005: 21-30)

2 L’analisi della conversazione (Trevisani 2005: 40-58)
3

La gestione del meeting 1 (Ascoli Marchetti 2009: 33-50)

4

Time management (Trevisani 2005: 91-95)

Esercizio (Trevisani 2005: 95)

Esercizio di negoziazione 1

5

Aspetti interculturali della negoziazione: Negoziazione in ambito internazionale (Ascoli Marchetti 2009: 73-85)

Esercizio di negoziazione 2: Preparare a casa una negoziazione su un nuovo prodotto da introdurre in un grande panificio; sviluppare la negoziazione su tre ruoli: il propretario del panificio, un giovane collaboratore (fornaio) e il fornaio che lavora nel panificio da prima che l'attuale proprietario comprasse l'agenda.

6 21.11.2013

Compito per casa: Scrivere un Report sulla base del testo 'Report Green cars' che trovate nella cartella 'Downloads'.

Aspetti interculturali della negoziazione: Comunicazione non verbale interculturale (Trevisani 2005: 77-89)

Esercizio di negoziazione 3: Preparare a casa una negoziazione basata sul testo 'negoziazione resp soc' che trovate nella cartella 'Downloads'.

7 28.11.2013

Compito per casa: Report sul testo “Cina, il gigante ha i piedi d’argilla?”

Esercizio di negoziazione 4 (tema libero)

Esercizio di negoziazione 5 (spontanea, da preparare in classe)

8 05.12.2013

Written assessment: Writing one report (60 min, approximately 400words – 2 pages) on the basis of an input (background information, e.g.news paper article, expert opinion etc.): the report will encompasspros and cons of the issue discussed in the input text(s) and willserve as a basis for further negotiations during the course.

Esercizio di negoziazione 6
9 12.12.2013

Esercizio di negoziazione spontanea

10

Oral assessment: One negotiation on a prepared topic (in a group of ca. four students each; about 15 minutes as a whole)

(This negotiation will be recorded and archived.)

Last edited: 2013-12-12



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