1. Motivation

The outlook for corporate informationtechnology (IT) points to fundamental changes in how the IT’s function isorganized and managed. IT is turning into a global “cloud” accessible anytimefrom anywhere. The rise of the cloud is more than just another platform shiftthat gets geeks excited. It will undoubtedly transform the informationtechnology (IT) industry, but it will also profoundly change the way peoplework and companies operate. We need to be ready to actively prepare for thetransition.

2. Course Contents

This course’s objective is to provide aninsight into the major concepts of corporate IT that will change the way peoplework and companies operate in near future. The course contents are split intothree parts.

In the first part, this course will engagewith topics relevant to the question, “What e-services are necessary along abusiness process?” The central e-services embrace: provision of the basicinfrastructure (for instance, hardware, database structures, interfaces, etc.),database marketing (for instance for defining and identifying target groups),information & consulting (for providing general, but also personalized,information about a service), service level agreement (SLA) (which is a part ofa service contract where a service being sold is formally defined and the termsand conditions are specified), delivery (fulfilment of contract), electronicinvoicing/billing, and electronic payment.

The second part of this course distinguishesthe conceptions “e-services”, “web services”, “IT services”, and “virtualservices”. In this context, the concept of service-oriented architecture (SOA) isintroduced. SOA is a set of principles and methodologies for designing anddeveloping software in the form of interoperable services. Web services makefunctional building blocks accessible over standard Internet protocols, whichare independent of platforms and programming languages. Thereby, these servicescan represent either new applications or just wrappers around existing systemsto make them network-enabled. From a business perspective, this coursediscusses SOA’s requirements, benefits and challenges. Simultaneously, thebasic SOA protocols are presented, in order to provide students an overview ofthe technical issues. The second part of the course finally closes with a presentationof the SOA Business Value Assessment procedure.

The third part of this course engages with“cloud computing”. In some ways the cloud is already hanging in the sky – particularlyfor consumers with a majority of them using some kind of “cloud service”,including web-based e-mail or online data storage. Companies, too, have beenmoving into the cloud, albeit much more cautiously. In the years to come, companiesare likely to venture much farther.

After attending this course, students areable to

• understand the properties ofthe different phases of service processes and the requirements for informationsystems serving these phases,
• understand the importance ofthe different e-services alongside a business process, and the interrelationsof those,
• understand the characteristicsof e-services, web services, IT services, and virtual services,
• understand the principles ofthe service-oriented architecture (SOA),
• understand the challenges andbenefits of SOA from a business and a technological perspective,
• understand the principles ofcloud computing.

A particular emphasis will be put oncurrent practices and systems as well on future developments. Students will beable to discuss and reason about the strategic importance of corporate IT.

In addition, this course fosters thefollowing soft skills:

• ability to reason corporate ITissues,
• ability to elaborate solutionsbased on theoretical concepts in a team,
• ability to convincingly presentelaborated solutions,
• ability to reflect on one's ownperformance and express the “lessons learned”.

The lecture slides serve as key learning materialas well as articles and background material on current issues concerningcorporate IT. Material will be available on the course platform.

The course is a mixture of lecturing,written team elaborations, student team presentations, and discussion:

• The basic topics will bepresented in a lecture.
• In teams, students have to elaborateand submit elaborations to a specific topic. Critical reflection on the topicsis highly appreciated.
• Student teams present theirelaborated topics in class.
• The course design allows plentyof room for discussion of the presentations and other course-relevant topics.

Performance will be evaluated according tofollowing criteria:

• Regular attendance is a prerequisitefor passing the course.
• Team case elaboration (35%)
• Team case presentation (25%)
• Final written exam (40%)
• A prerequisite for passing thecourse is reaching at least 50% (>= 50%) of the achievable exam points.

Positiver Abschluss von Betriebliche Informationssysteme I (Einführung in betriebliche Informationssysteme)

Falls Sie eine gültige LV-Anmeldung haben, aber an dieser Lehrveranstaltung nicht teilnehmen können, melden Sie sich bitte während des Anmeldezeitraums über LPIS wieder ab, damit Ihr LV-Platz anderen Studierenden zur Verfügung steht.

Die Platzvergabe während der Anmeldefrist verfährtim „first-come, first-served Prinzip“.

Nach Ende der Anmeldefrist werden verfügbare LV-Plätze den Studierenden der Warteliste, die noch keine gültige Anmeldung zum Planpunkt haben, gereiht nach Studienfortschritt (Härtefallprinzip) vom Vizerektorat für Lehre und Studierende zugeteilt, nicht nach Wartelistenplatz.

Natalia Kryvinska