Syllabus

Title
5030 Business Process Management
Instructors
Univ.Prof. Dipl.-Wirt.Inform.Dr. Jan Mendling
Contact details
jan.mendling@wu.ac.at
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
02/01/17 to 03/07/17
Registration via LPIS
Notes to the course
Subject(s) Master Programs
Business Process Management
Dates
Day Date Time Room
Thursday 03/09/17 09:00 AM - 01:00 PM D2.0.030
Thursday 03/23/17 09:00 AM - 01:00 PM D2.0.030
Thursday 03/30/17 09:00 AM - 01:00 PM D2.0.030
Thursday 04/06/17 09:00 AM - 01:00 PM D2.0.030
Thursday 04/27/17 09:00 AM - 01:00 PM D2.0.030
Thursday 05/04/17 09:00 AM - 01:00 PM D2.0.030

On this page:

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Contents

This course builds on the textbook "Fundamentals of Business Process Management." It covers the following topics: 

 

  • Business Process Management
  • Process Identification
  • Process Modeling
  • Process Discovery
  • Process Analysis
  • Process Redesign
  • Process Automation
  • Process Intelligence
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Learning outcomes

The course is designed to set the participants in the state of understanding and applying techniques and methods of:

  • process identification
  • process modeling with BPMN
  • process discovery
  • process analysis
  • process redesign based on redesign heuristics
  • process automation with business process management systems
  • process intelligence and process mining

Furthermore, students get familiar with therecent research discussion in this field.

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Teaching/learning method(s)

Lecturing

Group discussion

Assignments

Reflections on recent research insights

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Assessment

60% exam

20% presentation

20% report

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Readings
1 Author: Dumas, La Rosa, Mendling, Reijers
Title: Fundamentals of Business Process Management

Publisher: Springer-Verlag
Edition: 1st Edition
Remarks: http://www.springer.com/computer/information+systems+and+applications/book/978-3-642-33142-8
Year: 2013
Content relevant for class examination: Yes
Recommendation: Essential reading for all students
Type: Book
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Recommended previous knowledge and skills
The participants are expected to have some preliminary knowledge of business process modeling.
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Availability of lecturer(s)
For how to contact the lecturer, please refer to http://www.wu.ac.at/infobiz/team/mendling
Last edited: 2016-11-24



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