Syllabus
Registration via LPIS
• Basics of communication and negotiating skills: active listening, personal messages, questioning techniques
• Basics of non-verbal communication
• Giving effective feedback and use it as a leadership instrument
• Appreciation and compassion as aspects of leadership
• Motivating others for change and how to coach employees
After completing this course,
• Students have understood the difference between listening styles and are able to apply active listening and questioning techniques
• Students will be able to give effective feedback and use it as a tool of leadership and collaboration
• Students will experience the typical misunderstandings in human communication and know how to avoid them
• Students will understand the importance of appreciation and compassion for true leadership
• Students will understand the basics of how to help others facilitate change and know pitfalls of the process
• Short theory inputs by the trainer
• Exercises to transfer theory into practice
• Video analysis
• Role plays
• Open class discussions
• Individual and group feedback
• !Important! Reading of Schulz von Thun, „Let’s talk“ (selected chapters): The texts will be supplied at the beginning of the semester and students will have to read and write a short summary (1-2 pages) until the first day of the course ( 8th of April).
• Reading of scientific literature that will be supplied during class and on the WU E-learning platform. Short summaries and discussions of literature before the first day and between first day and second weekend (1-2pages). Each summary is 10% of the grade (20% in total)
• Active participation in class and in role plays (30%) - Attendance is the precondition to be graded for this part of the grade
• Reflexion paper on personal development regarding the course topics (1-2 pages) (10%)
• Written MC-Exam at the end of May (40%)
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