Syllabus

Title
1466 Consumer Behavior
Instructors
Univ.Prof. Dr.Dr. Bernadette Kamleitner, Mag. Sophie Süssenbach, Ph.D.
Contact details
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
09/21/17 to 09/24/17
Registration via LPIS
Notes to the course
Dates
Day Date Time Room
Tuesday 11/07/17 02:30 PM - 05:30 PM TC.4.01
Tuesday 11/14/17 02:30 PM - 05:30 PM TC.5.27
Tuesday 11/21/17 02:30 PM - 05:30 PM TC.2.03
Tuesday 11/28/17 02:30 PM - 05:30 PM TC.2.03
Tuesday 12/05/17 02:30 PM - 05:30 PM TC.2.03
Tuesday 12/12/17 02:30 PM - 05:30 PM TC.2.03
Tuesday 12/19/17 02:30 PM - 05:30 PM TC.2.03
Contents

This course will cover the different faces of consumer behavior, including the psychological foundation of consumption decisions (i.e., motivation, comprehension, memory, attitudes, and emotions), the process of decision making (i.e., preference construction), and social influences on consumer behavior.

Learning outcomes

After completion of this course, students will have a solid foundation of the different topics in consumer behavior. This includes the psychological basis, the process underlying consumption decisions. Furthermore, students will get insights into marketing research and the marketing implications of consumer behavior and how target markets are selected based on consumer insights.

Additionally, students in this course will develop their skills in...

... taking different perspectives in judging research in the field.

... analyze specific scientific facts and develop solutions independently.

... looking for relevant research and scientifiy publications.

... reading, understanding and presenting scientifiy publications.

...plan and organize their own study time in order to reach the course goals.

...adjust and implement their own learning strategies.

 

Teaching/learning method(s)

Lecture, Presentations, Discussions

 

Assessment

The course will feature 1 exam, which is worth 40 points, an in-class presentation of a relevant scientific publication (30 points), and an additional literature research task (30points).

In order to successfully complete the course, students need at least 60 points (60%).

The following grading scheme will be applied to the course:

0 - 60 Points:   nicht genügend ("Fail")

70 - 60 Points: genügend (grade "D")

80 - 70 Points: befriedigend (grade "C")

90 - 80 Points: gut (grade "B")

90 - 100 Points: sehr gut (grade "A")

Students missing more than 20% of the class will not be able to be graded anymore.

Active participation is expected and regular attendance is obligatory.

 

Prerequisites for participation and waiting lists

Voraussetzung zur Teilnahme am Kurs 1 ist die Aufnahme in unsere SBWL. Der Einstiegstest (in DEUTSCHER Sprache) findet am Dienstag, den 12.9.2017 um 13.30 Uhr im TC.0.10 Audimax statt. Die Anmeldung im System ist unter der Kursnummer 1707 Einstieg in die SBWL möglich. 

Bei Aufnahme in unsere SBWL muss der Kurs 1 im gleichen Semester absolviert werden!



Readings
1 Author: Hoyer/MacInnis/Pieters
Title: Consumer Behavior

Publisher: South-Western, Cengage Learning
Edition: 6
Remarks: Access to e-book through MyLearn
Year: 2013
Content relevant for class examination: Yes
Recommendation: Essential reading for all students
Type: Book
Availability of lecturer(s)

E-mail: sophie.suessenbach@wu.ac.at


Other

Unit details
Unit Date Contents
1 07.11.2017

Course Organization;

Chapter 1 (Introduction to Consumer Behavior)

Chapter 2 (Motivation, Ability, and Opportunity)

2 14.11.2017

Chapter 3 (From Exposure to Comprehension)

Chapter 4 (Memory and Knowledge)

Chapter 5 (Attitudes Based on High Consumer Effort)

3 21.11.2017

Chapter 6 (Attitudes Based on Low Consumer Effort)

Chapter 7 (Problem Recognition and Information Search)

Student presentations

4 28.11.2017

Chapter 8 (Judgment and Decision Making Based on High Consumer Effort)

Chapter 9 (Judgment and Decision Making Based on Low Consumer Effort)

Student presentations

5 05.12.2017

Chapter 10 (Post-Decision Processes)

Chapter 11 (Social Influences on Consumer Behavior)

Student presentations

6 12.12.2017

Chapter 16 (Sympolic consumer behavior)

Appendix Chapter 1 (Consumer Research)

Student presentations

7 19.12.2017

EXAM

Chapter 15 (Innovations: Adoption Resistance and Diffusion)

Student presentations

Last edited: 2017-11-21



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