Providing a fundamental understanding of marketing research methods is the main objective of this course. The course flaw is structured in order to follow the steps of the marketing research process. In this respect, we will cover types of research design, techniques of data collection and data analysis. Particularly,topics covered will include problem definition, research design (exploratory,descriptive and causal), data collection methods, questionnaire design and attitude measurement, sampling schemes and data analysis. Emphasis will be given to both qualitative and quantitative aspects of marketing research. An international agenda will be present throughout the whole course, as issues faced by researchers when conducting international marketing research will be pointed out.

By the end of this course students should be able to:

· Understand what marketing research is, how, why and when it is useful

· Identify different research designs and data collection methods

· Acknowledge measurement issues in marketing research

· Design and conduct marketing research projects

· Evaluate and interpret research designed by outside providers

· Recognize marketing research challenges in an international context

Each session consists of a mixture of lectures, real life cases, in class assignments,research exercises and discussion.

- class participation (20%)

- learning diary (10%)

- exam (40%)

- final assignment/ presentation (30%)

Grading Scheme (Total 100pts):
100-90 pts - 1
89-80 pts - 2
79-70 pts - 3
69-60 pts - 4
below 60 - failed