LEARNING OUTCOMES (LOs)
After successfully completing this course, students will be able:
- (LO1) to demonstrate a level of English communicative competence equivalent to B2 on the Common European Framework with respect to reading, writing, and listening skills;
- (LO2) to understand and apply important concepts from the fields of business communication, company organization, marketing, customer relations, and business transactions, and to recall and appropriately use the essential terminology and other typical features (structures, collocations, etc) associated with them;
- (LO3) to combine the various abilities mentioned above in order to understand intermediate level written texts about these business fields, and to write appropriate passages of communications relating to them;
- (LO4) to write various types of business correspondence for the purposes of
informing and of responding to requests, questions and complaints; - (LO5) to understand and interpret content from a variety of recorded oral business communications and lectures.
In addition, this course fosters the ability:
- to explain and summarise, in German (or other native language), English texts relating to the business fields mentioned; and
- to engage in spoken business communication in a variety of conexts such as telephone conversations, meetings and presentations.