5832 Fremdsprachliche Wirtschaftskommunikation IV - Englisch / Language and Diversity in Business Communication
Univ.Prof. Almut Köster, M.A.,Ph.D.
  • LV-Typ
  • Semesterstunden
  • Unterrichtssprache
18.02.2019 bis 27.02.2019
Anmeldung über LPIS
Hinweise zur LV
Planpunkt(e) Bachelor
Wochentag Datum Uhrzeit Raum
Donnerstag 07.03.2019 12:00 - 14:15 TC.3.05
Donnerstag 14.03.2019 12:00 - 14:15 TC.3.05
Donnerstag 21.03.2019 12:00 - 14:15 TC.3.05
Donnerstag 28.03.2019 12:00 - 14:15 D4.0.022
Donnerstag 04.04.2019 12:00 - 14:15 TC.3.05
Donnerstag 11.04.2019 12:00 - 14:15 TC.3.03
Donnerstag 02.05.2019 12:00 - 14:15 TC.3.03
Donnerstag 09.05.2019 12:00 - 14:15 D4.0.022
Donnerstag 16.05.2019 12:00 - 14:15 TC.2.03
Donnerstag 23.05.2019 12:00 - 14:15 TC.2.03
Mittwoch 12.06.2019 12:00 - 16:00 D2.2.228
Donnerstag 13.06.2019 09:00 - 14:00 D2.0.334 Teacher Training Lab
Donnerstag 13.06.2019 09:00 - 14:00 D2.0.330

Inhalte der LV

“Diversity” has become a buzzword in business, and providing equal access to work and career opportunities for everyone, regardless of gender or ability, has become an important issue. This course explores the various ways in which diversity, for example in gender, culture or ability, affects communication in business and workplace settings.

Specific topics will include:

  • Language and gender, looking at such questions as: Do men and women speak differently? Do women’s communication styles affect their ability to break through the professional “glass ceiling”?

  • Linguistic and cultural diversity, considering for example: What kind of miscommunication can occur in cross-cultural interactions? Do professional “gatekeepers”, for example in job interviews, discriminate against people with different cultural or linguistic backgrounds?

We will explore these issues by looking at real examples, such as case studies, interviews and recordings of workplace interactions. Literature will include journal articles and extracts from books on the above topics, as well as articles from the popular business press.

Lernergebnisse (Learning Outcomes)

THIS COURSE IS COMMONLY KNOWN AS 'ENGLISH BUSINESS COMMUNICATION 4' (EBC4). After attending this course, students will be able to:

  • to demonstrate a level of general English competence equivalent to C1 (lower) on the Common European Framework ( Common European Framework ) with respect to aural and oral skills;
  • to understand essential concepts related to language and diversity and use related language and terminology appropriately;
  • to successfully apply a range of methods for critically analysing business communication in terms of diversity;
  • to combine these abilities in order to enter effectively into oral discussion about selected issues in this field.

In addition, this course fosters improved reading & writing skills.

Regelung zur Anwesenheit

Since this class is held in an LVP Format, attendance is generally not required of regular WU students; still, continuous attendance is, of course, highly recommended.

NOTE: Incoming students are subject to different regulations and must attend at least 70%, i.e. at least seven (7), of all classes.


Up front lecture, combined with class discussion, group work and group presentation.

Leistung(en) für eine Beurteilung

A.) WU students: Oral exam

In the exam, students will present and discuss a small piece of research that they have carried out in the course of the Semester.  

NOTE: Registration for the course is required to register for the exam, which can be taken at the end of the semester at the earliest. For the material covered and the structure of the exam, please see information on the homepage of the Institute for English Business Communication:


B.) For exchange students who want / need to take an exam the requirements are: class attendance and an exam (oral or written) at the end of the semester

Teilnahmevoraussetzung(en) und Vergabe von Wartelistenplätzen

Registration required during the period of registration. Please visit the website of the Institute for English Business Communication for details on procedure and deadlines:



Literature will include journal articles and extracts from books on the above topics, as well as articles from the popular business press. Weekly reading will be listed on the class handouts and uploaded to Learn@WU.

Erreichbarkeit des/der Vortragenden

Please refer to the homepage of the Institute for English Business Communication:

Detailinformationen zu einzelnen Lehrveranstaltungseinheiten

Einheit Datum Inhalte

Introduction to language and diversity in business


Cultures in Communication: Cultural dimensions and Rapport management


Language and Gender in Business 1: Women, Speech and Power


Language and Gender in Business 2: Men are from Mars, Women are from Venus?


Language and Gender in Business 3: Women and Leadership in Business


Linguistic Diversity: Multilingualism and Language Management


English as the international language of business


Gate-keeping and discrimination: The job interview


Putting diversity into practice: Diversity policies in organisations


Review of the Course


First Date Exam

Zuletzt bearbeitet: 11.06.2019