Syllabus

Title
0993 Negotiating in English
Instructors
Mag. Barbara Filzmoser
Contact details
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
09/23/20 to 10/04/20
Registration via LPIS
Notes to the course
Dates
Day Date Time Room
Friday 10/16/20 08:30 AM - 01:00 PM D2.0.392
Friday 11/06/20 08:30 AM - 01:00 PM D2.0.392
Friday 11/13/20 08:30 AM - 01:00 PM D2.0.392
Friday 11/27/20 08:30 AM - 01:00 PM D2.0.392
Friday 12/18/20 08:30 AM - 01:00 PM D2.0.392
Procedure for the course when limited activity on campus

This course will be held in rotation mode. The first, informational session might be either held online or in rotation mode (details will be emailed closer to that date). The other sessions will be held on campus, but in a rotation system. This means that the attendance time of the course will be divided between student groups so that the lecturer holds all units, but changing student groups are present in the classroom.

Should the situation warrant further contact restrictions, this will be communicated in a timely manner, as will any resulting changes to the syllabi, grading criteria, or negotiation modi. 

Contents

Each session of the course is divided into

A. a theoretical part and

B. a practical skills part

Learning outcomes

After completing this course, students will have increased their awareness of the key strategic role that language and communication play in business negotiations and better understand the mechanisms underlying the linguistic techniques employed in negotiations.

On the basis of study-related simulations students learn to apply strategic language (phrases and terminology) effectively by progressing from handling negotiations focusing on one issue only to complex ones. 

Students will have improved their negotiation skills after analysis of video recordings made throughout the course.

By taking minutes of their fellow students' negotiations they are provided with the opportunity to reflect on the various aspects playing an important role and discussing those in class.

Students will have reached the level C1 according to the Common European Framework .

Attendance requirements

Full attendance is obviously recommended, but participants can miss a maximum of one session if absolutely necessary.

Teaching/learning method(s)

Part A (theoretical part): interactive approach

Part B (practical skills part): case-studies based role-plays and simulations; video analysis of model negotiations and students´ own performance, with discussion

Assessment

Attendance throughout Parts A and B is required (formal records of attendance will be kept).

Part A (theoretical part): written minutes of a negotiation (20 points)
Part B (practical skills part): active class participation (40 points) and final negotiation in which all acquired skills throughout the course have to be applied (40 points)
Readings
1
Title: Material will be distributed during classes

Content relevant for class examination: Yes
Recommendation: Essential reading for all students
Type: Script
Availability of lecturer(s)

 

Please refer to the homepage of the Institute for English Business Communication:  https://www.wu.ac.at/en/ebc/contact/

 

Unit details
Unit Date Contents
1

The Basics

General genre profile

Preparing to negotiate

Relationship building

Establishing a procedure

2

Power

Different sources of power

Impact of power on language use

Intercultural issues

The impact of culture on negotiation styles

Addressing potential sources of intercultural conflict

The proposal stage

Questioning techniques

3

Persuasion

Linguistic techniques for increasing rhetorical impact and persuasive forces

Powers of persuasion

Exploring interests

The bargaining zone

4

Disagreement and conflict

The role of language in escalating and de-escalating disagreement/conflict

Words with negative vs positive semantic load, politeness strategies

Handling breakdowns

Closing the deal

 

5

Final negotiations

Last edited: 2020-09-15



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