0033 Process Innovation
Djordje Djurica, M.Sc.Ph.D.
Contact details
Weekly hours
Language of instruction
09/07/21 to 10/05/21
Registration via LPIS
Notes to the course
Day Date Time Room
Tuesday 10/12/21 12:00 PM - 03:00 PM D2.0.342 Teacher Training Raum
Thursday 10/14/21 12:00 PM - 03:00 PM D2.0.382
Tuesday 10/19/21 12:00 PM - 03:00 PM D2.0.342 Teacher Training Raum
Thursday 10/21/21 12:00 PM - 03:00 PM D2.0.382
Thursday 10/28/21 12:00 PM - 03:00 PM D2.0.382
Friday 10/29/21 03:00 PM - 06:00 PM D2.0.374
Tuesday 11/09/21 12:00 PM - 03:00 PM D1.1.074
Tuesday 11/16/21 04:00 PM - 06:00 PM TC.4.27

This course teaches the fundamentals of Business Process Management (BPM). It covers the general concepts of business process modeling with BPMN as well as techniques for process identification, process discovery, process analysis and process redesign. Beyond the class room sessions, there are exercises and group presentations on business processes from practice, as well as, group work on innovating a process.

Learning outcomes

This course enables the participants to apply fundamental techniques of business process management including:

  • Process Identification
  • Process Discovery
  • Process Modeling
  • Process Analysis
  • Process Redesign

After completing this course, you will be able to analyze existing business processes and develop redesign proposals in order to innovate the business processes.

Furthermore, students get familiar with the recent research discussion in this field.

Attendance requirements

Attendance is mandatory, with at least 80% of the hours attended, as per WU requirements regarding PI courses. The absences can be compensated in cases of illness with the doctor's note.  

Teaching/learning method(s)

This course builds on lectures, discussions, class exercises, and student presentations.


15% Online quizzes

45% Group work

40% Exam

Grading scale:

<60% (5)

60% - 69% (4)

70% - 79% (3)

80% - 89% (2)

90% - 100% (1)

1 Author: Dumas, La Rossa, Mendling, Reijers

Fundamentals of Business Process Management

Publisher: Springer
Edition: 2nd
Year: 2018
Content relevant for class examination: Yes
Content relevant for diploma examination: No
Recommendation: Essential reading for all students
Type: Book
Last edited: 2021-05-17