Syllabus
Title
4842 Leadership Communication Skills A
Instructors
Dr. Tobias Glück
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
02/07/22 to 02/13/22
Registration via LPIS
Registration via LPIS
Notes to the course
This class is only offered in summer semesters.
Subject(s) Master Programs
Dates
Day | Date | Time | Room |
---|---|---|---|
Thursday | 03/03/22 | 02:00 PM - 08:00 PM | Online-Einheit |
Friday | 03/04/22 | 10:00 AM - 06:30 PM | Online-Einheit |
Saturday | 03/05/22 | 09:30 AM - 05:30 PM | Online-Einheit |
- In the first part we will revise/facilitate the basics of communication skills: reflective listening, sides of messages, asking the right questions, affirmations, feedback, summarizing, the importance of non-verbal communication
- The importance of non-verbal communication
- Giving effective feedback and how to use it as a leadership instrument
- Appreciation and compassion as aspects of leadership
- Motivating others for change and how to coach employees
After completing this course,
- Students have understood the difference between listening styles are able to apply active listening and questioning techniques
- • Students will be able to give effective feedback and use it as a tool of leadership and collaboration
- • Students will experience the typical misunderstandings in human communication and know how to avoid them
- • Students will understand the importance of appreciation and compassion for true leadership
- • Students will understand the basics of how to help other facilitate change and know pitfalls of the process
- Short theory inputs by the trainer
- Exercises to transfer theory into practice
- Role plays
- Open class discussions
- Individual and group feedback
- Reading: Schulz von Thun, „Let’s talk“ (selected chapters) and literature on feedback
- Min. 80% attendance in class is required (formal records of attendance will be kept).
- Active participation in class and in role plays
- Reflection paper (1-2 pages) on own communication behaviour after the course and reading of literature, and definition of own development areas
- Seminar paper on the subjects discussed in the course
Grading:
Active Participation in Class Tasks and Discussion 40%
ST-Exam 40%
Reflection paper 20%
Last edited: 2022-01-19
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