The course Business Process Management and Organizational Practice explores Business Process Management (BPM) through an organizational-studies lens. Emphasizing the duality of stability and change in organizational work, the course covers the factors, mechanisms, and interventions that affect how processes behave over time. The course covers five primary topics:
• Introduction to Business Process Management
• Process- and practice-based research
• Organizational routines
• Intra-organizational dynamics and endogenous change
• The role of agency and intention in the execution of organizational work