Syllabus

Title
6126 Intercultural Communication and Area Studies
Instructors
Ass.Prof. M.A.Dr. Regina Göke, Univ.Prof. Dr. Nadine Thielemann, M.A.
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
02/01/23 to 02/28/23
Registration via LPIS
Notes to the course
This class is only offered in summer semesters.
Dates
Day Date Time Room
Wednesday 03/01/23 08:00 AM - 10:30 AM TC.4.04
Wednesday 03/15/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 03/22/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 03/29/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 04/12/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 04/19/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 04/26/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 05/10/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 05/17/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 05/24/23 08:00 AM - 10:00 AM TC.4.04
Wednesday 05/31/23 08:00 AM - 10:00 AM TC.4.04
Contents

Transnationally operating organizations as well as highly mobile individuals working in communications need to be aware of and flexibly orient themselves to the specific local environment. The course will equip students with theoretical frameworks to assess in which ways culture is relevant at the different levels of intercultural PR and global communications. Furthermore, students will be familiarized with analytical tools and resources which enable them to characterize the specific framework conditions for a region.

The students will explore the impact of culture in case studies in relation to examples of countries, regions, and fields of communication (e.g., CSR communication, crisis communication, place branding or public diplomacy, etc.) of their choice.

Learning outcomes

On successful completion of the course, students will be able to: 

1) recognize the impact that the socio-cultural environment can have on organizations and their communication with various stakeholders.

2) discuss the challenges organizations and their members face when they are communicating with or in different national cultures.                                                                                                                                

3) describe common approaches and tools used by organizations to address these challenges, and use them appropriately.                                                                                                                                                   

4) implement culturally sensitive communication strategies and tools for different areas of organizational communication.

Attendance requirements

minimum of 80 % attendance

Teaching/learning method(s)
  • lecture style input (theoretical concepts)
  • problem-based learning
  • group work
  • group discussions
  • case studies
Assessment

1) Individual assignment (20%): reading & reflection tasks

2) Individual assignment (40%): PESTLE-analysis of a region / country by choice

3) Group assignment (40%): group project

  • Students work in groups of 3-4 on their own project, which will be presented during one of the last 3 sessions

Grades will be based on the final score, as follows: 100-90%: excellent (1); 89-80 %: good (2);  79-70%: satisfactory (3); 69-60%: sufficient (4); <59% fail (5)

Readings

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Availability of lecturer(s)

Göke, Regina ; Thielemann, Nadine

Unit details
Unit Date Contents
1

Introduction

Why expertise in areas and intercultural communication matters for global PR?

Review of relevant concepts & models from the previous course in intercultural business communication

practical information

  • course design & methods
  • teaching materials & readings
  • assignments & attendance

 

2

Theoretical foundations of intercultural PR and global communication I

  • The Global-Local Dilemma
  • The Generic/Specific-Theory of Public Relations

 

 

3

Theoretical foundations of intercultural PR  and global communication II

  • The five / seven dimensions of Public Relations Practice in a global environment
  • Research to systematically assess relevant framework conditions:  PESTLE-Analysis & resources for research

 

4

Relationship management: How organizations engage with international and culturally diverse audiences

e.g., leadership communication from a comparative perspective, health campaigns targeting migrants

 

5

Managing and preventing crisis & conflict communicatively across cultures

e.g., migrant workers in the meat industry, COVID-crisis communication from a comparative perspective

6

Challenged by climate change - CSR, energy and environmental communication across cultures

 

7

Public diplomacy and place branding

 

8

Consultation session (flexible & asynchronous)

April 21 - 9 to 10 a.m. (TEAMS)

April 24 - 9 to 10 a.m. (TEAMS)

9

8:00 – 8:30

Starbucks 3rd place strategy in China

(relationship communication)

8:30 – 9:00

Coca – Cola (US/Australia/UK)

(relationship communication)

9:00 – 9:30

#sharetheload (India/UK)

(relationship communication)

9:30 – 10:00

Dolce & Gabbana (crisis communicaton

10

8:00 – 8:30

China’s BRI (Public Diplomacy)

8:30 – 9:00

Air New Zealand & KLM

(relationship communication)

9:00 – 9:30

Pepsi (Jenner)

(crisis communication)

9:30 – 10:00

Medellin (Place Branding)

11

8:00 – 8:30

Post-pandemic tourism campaign (Israel/Scotland)

8:30 – 9:00

Switzerland’s Nation Branding Campaign

9:00 – 9:30

Ukraine (Public Diplomacy)

9:30 – 10:00

Final Discussion & Feedback

Last edited: 2023-05-16



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