This course builds on the textbook "Fundamentals of Business Process Management." It covers the following topics: 

• Business Process Management
• Process Identification
• Process Modeling
• Process Discovery
• Process Analysis
• Process Redesign
• Process Automation
• Process Intelligence

The course is designed to set the participants in the state of understanding and applying techniques and methods of:

• process identification
• process modeling with BPMN
• process discovery
• process analysis
• process redesign based transactional and transformational improvement methods
• process automation with business process management systems
• process intelligence and process mining

Furthermore, students get familiar with the recent research discussions in this field.

Pursuant to the general guidelines issued by the Vice-Rector for Academic Programs and Student Affairs, the attendance requirement is met if a student is present at least 80% of the time. 

The rules on attendance of a Continuous Assessment Course (PI) apply. See the dedicated page on the WU portal for further information.

Lecturing

Group discussion

Group project

Assignment

Reflections on recent research insights

Teamwork: 45%

Assignment: 15%

Exam: 40%

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The participants are expected to have some preliminary knowledge of business process modeling.