1970 Introduction to Operations Management
Assoz.Prof PD Dr. Emel Arikan Fichtinger, M.Sc., Dr. Romana Polt, BEd
Weekly hours
Language of instruction
09/14/23 to 09/17/23
Registration via LPIS
Notes to the course
Day Date Time Room
Thursday 10/05/23 09:00 AM - 12:30 PM TC.4.17
Thursday 10/12/23 09:00 AM - 12:30 PM TC.4.13
Thursday 10/19/23 09:00 AM - 12:30 PM D5.1.003
Thursday 11/02/23 09:00 AM - 12:30 PM D2.0.374
Thursday 11/09/23 09:00 AM - 12:30 PM D5.1.003
Thursday 11/16/23 08:30 AM - 12:00 PM D4.0.133
Thursday 11/23/23 09:00 AM - 11:30 AM TC.2.01

The course provides an Introduction to Operations Management (OM) with a focus on manufacturing industries but also including examples from service industries. The basics of Process- and Inventory Management as well as Supply Chain Planning are introduced.  The following topics are covered.

  • Operations Management and Process Analysis
  • Capacity Management
  • Inventory Management
    • EOQ model
    • Newsvendor model
    • Multi-period inventory control


The content will be mainly discussed based on the selected chapters from "Cachon , G. and Terwiesch , C. (2020) Operations Management. McGrawHill , 2nd edition".

Learning outcomes

After successful completion of this class, students will be able to

    • understand basic principles of process and capacity management,
    • analyze basic inventory control  problems and apply appropriate control policies,
    Attendance requirements

    Attendance of at least 80% of the classes is necessary to fulfill the requirements; no more than one session may be missed.

    Note that if a student does not attend the first session of a PI course without giving prior notice of his/her absence, he/she will be unsubscribed from the course.

    Teaching/learning method(s)

    Lectures, case examples, homework and in-class assignments


    The final mark is composed of:

      • Homework assignment (group work), 25%
      • In-class assignment (individual) 15%
      • Exam (individual) 60%

      We require that at least 50% are reached from each of the individual parts (in-class assignments and exam), and at least 60% is reached in total.


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      Last edited: 2023-10-11