This course teaches, discusses and applies management concepts and theories that are important in public administration and non-profit organizations.

The following topics are covered in detail:

• Management as problem solving:
  • Problem analysis
  • Development of solutions
  • Justification of solution approaches
• Selected theories and concepts of public and non-profit management from the following subject areas:
  • fundraising, inclusion,
  • carbon management,
  • reputation management, governance and protection of vulnerable stakeholders.

After completing the course, students should be able to ...

• analyze complex problems arising in the practice of public and non-profit management,
• develop proposals for solving management problems in the public and non-profit sector,
• provide justifications for problem solutions that are
  • logical,
  • based on strong evidence,
  • relevant to the problem and
  • clearly presented.

Attendance of 80% is required for the dates listed in the eVVZ. In the case of cumulative absences of more than 20%, the course must be repeated.

Absences of up to 20% on the student's own responsibility are possible (e.g. due to overlapping dates with other courses, professional reasons, etc.). In these cases, a short written compensatory examination (three questions) on the content of the course script must be taken at the end of the course. The grade for this exam counts for 20% of the overall grade (i.e. 120% in total). The examination date will be agreed with the affected students.

For absences for important reasons that are beyond the student's control (e.g. illness, train delay), confirmation (e.g. medical certificate, photo evidence of train delay) must be submitted on request. No compensation examination is required for such absences.

The following methods are used:

• Teaching discussion
• Reading of literature
• Group work on case studies

Assignments  are to be completed in group work.
Points can be redistributed within the group depending on individual performance

Case 1: 20 points
Case 2: 40 points
Case 3: 40 points

Grading scale:

1 --> 87-100

2 --> 75-86

3 --> 63-74

4 --> 52-62

5 --> 0-51

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The knowledge imparted in Course I forms the basis for the content of Course II. Exchange students who wish to make a dip dive are welcome.

florentine.maier@wu.ac.at

The contents of this course, together with the contents of Course I, form the knowledge base for the project seminar (Course III).

AI policy:

• I assume that you will use AI-based writing tools when preparing the assignment.
• Please indicate in a statement on the cover page of each assignment which AI-based writing tools you used and for what purpose.
• I recommend:
  • ChatGPT to review and improve the flow of argumentation at the section level.
  • DeepL Write to check and improve spelling, grammar, and style at the sentence level.
• Due to the availability of these tools, the formal and stylistic standard of your texts should be very high. I expect linguistically error-free and easily comprehensible texts.
• When it comes to substantial content of the assignment, tools such as ChatGPT will probably be of little help. The assignments require individual and sometimes very innovative solutions. ChatGPT provides average to banal weak solutions. You are welcome to try it out to see if it helps you. I advise against relying on it for substantially developing your solutions.
• Don't believe anything ChatGPT says. If it tells you an alleged fact, assume it is false unless you know it to be true or can confirm it from a reliable source. You are responsible for all errors and omissions by ChatGPT. ChatGPT is best able to help you with topics with which you are already familiar.

After the registration deadline, it is generally not possible to swap between the two parallel courses. However, if you find a colleague who would like to swap with you, please contact us by email at sbwl_pmg_npo@wu.ac.at.