Syllabus

Title
1113 Elective - Leading Complex Organizations
Instructors
Univ.Prof. Dr. Barbara Schachermayer-Sporn
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
09/03/25 to 09/15/25
Registration via LPIS
Notes to the course
Dates
Day Date Time Room
Thursday 10/02/25 02:00 PM - 04:00 PM D5.1.004
Tuesday 10/14/25 09:00 AM - 01:00 PM D5.1.004
Tuesday 10/21/25 09:00 AM - 01:00 PM D5.1.004
Thursday 10/30/25 02:00 PM - 06:00 PM Online-Einheit
Thursday 11/06/25 02:00 PM - 06:00 PM Online-Einheit
Thursday 11/13/25 02:00 PM - 06:00 PM Online-Einheit
Contents

In this course, students will learn and reflect about the management of complex organizations that are part of today’s world of work. Universities will serve as the prime example of complex organizations and students will learn to apply and transfer theories and concepts of leadership from the business world to higher education institutions. Universities are excellent examples given their complexity (e.g., volatile environment, many stakeholders, vulnerability to legal regulations, multiple goals, expert organization, unclear technology) to demonstrate the different challenges when it comes to developing an efficient and effective organization and strategy. More than a decade of work experience of the instructor as a Vice-Rector at WU Vienna University of Economics and Business will be added to the course experience.

Drawing on a variety of higher education and business literature, we will examine major areas: organization & governance, institutional environment & markets, leadership, strategy, and change. Class sessions will be complemented by guest lectures from international universities leaders.

Students are asked to participate actively in this course. Student presentations, prepared questions based on a real-life case, a background paper, and discussions in groups as well as a video analysis are the major learning formats. Personal experiences as students in different universities can serve as a starting point for individual and group reflections. Different national systems provide an additional comparative perspective.

In this respect, students will gain insights into the complex nature of university organization, e.g., stakeholders in decision-making, administrative and academic structures, influence of external constituencies, environmental demands. The discussion will focus on differences between the profit and the non-profit-sector. After completing the course, students should be able to understand and analyze complex organizations and to assess the suitability of different leadership approaches. This will enable them to apply their learning in different organizational settings of the profit and nonprofit world.

Learning outcomes
  • ·        Understanding key aspects of leadership in complex organizational settings
  • ·        Applying insights to university settings based on individual cases
  • ·        Dealing with complex problems by applying theory to case institutions by working through recent literature
  • ·        Critically assess the leadership of universities today
Attendance requirements

Full attendance in all sessions is mandatory.

Teaching/learning method(s)

This course consists of one introductory session, and five regular units. The introductory meeting will outline the major features of the course and the assignments.

Unit 2-6 are dedicated to discussing certain topics in more detail. Each session will have the following format:

  • ·        General outline of the topic (by professor about 1hr)
  • ·       Student group presentations (30 min each including Q&A): Task: briefly introduce the paper, apply and compare it with your university, see how the problems have been addressed, involve the audience
  • ·        Group work, class discussion or guest lectures
  • ·        Film viewing and critical discussion
Assessment

 

In addition to presenting and discussing research and practice on leadership of complex organizations, the course aims to develop your skills in writing, critical reading and thinking. To these ends, assessment (i.e., grades) will be based upon completion of the following assignments:

1. Class Participation (50%)

A general requirement of the course is the completion of all assigned readings for each class session. For this, you are asked for active participation in class discussion. You should prepare comments and questions for each class. Students will also present in class in which they introduce the topic and one reading to the class and guide the discussion. The aim is to refine your skills in doing and presenting a critical analysis.

Hence, the assessment for this part includes:

o Preparing synthesis of readings applied to YOUR university (20%)

o Group Presentation of reading in class and leading discussion (30%)

2. Paper (40%)

Use YOUR university and pick the major challenge you would like to address. Use the literature of the course and additional sources. Length is limited to maximum 15 pages including all materials.

The paper is due on December 15 on CANVAS. Coaching for the paper can be arranged with the course instructor individually.

3. Reflection and assessment paper (10%)

A written self-assessment of your role as learner and contributor to the class, including the extent to which you engaged in completing the above assignments. Additionally, this statement should include an evaluation of the role of content, form and instructor in completing the tasks. The assessment (not more than 3 pages) is due together with the research paper on December 15 on CANVAS.

 

Readings

Please log in with your WU account to use all functionalities of read!t. For off-campus access to our licensed electronic resources, remember to activate your VPN connection connection. In case you encounter any technical problems or have questions regarding read!t, please feel free to contact the library at readinglists@wu.ac.at.

Availability of lecturer(s)

For further questions, please contact Professor Sporn via email at sporn@wu.ac.at.

 

Tutor

·        Available for student support during the course

·        

Other

Readings

All course related readings are available on CANVAS.

Please for formatting your paper use Bachelor/Master Thesis Guide on www.wu.ac.at/ihm

Use of AI

Your paper should be your original work and you should declare the use of AI. Misusing text generated by AI tools, such as ChatGPT, Grammarly, Bard, or others, is not considered original work. It is considered academic misconduct under our policy, leading to serious disciplinary actions.  The automated plagiarism check of your paper will return a probability score for AI generated text.

While the core should be your own creation, you are allowed to use AI-based tools for grammar checks and writing revisions. However, you are not allowed to use AI-based software to generate new text for your paper, for example, by using prompts like "write a paragraph about my topic" or "make this section longer." If you choose to use AI-based tools, please ensure that you provide a detailed overview in the appendix, including your prompts and the responses from the text generation software that you used to generate your paper. To assist you with this, we provided a reporting text template below.

Text Template for Reporting the Use of AI Tools:

Acknowledgment of Artificial Intelligence Tools Used:

For purposes of writing revision and grammar checks, I used the following tools:

Gramarly (https://www.grammarly.com)

Chat-GPT v.3.5 (https://chat.openai.com/)

Bing (https://www.bing.com)

 

I used the following promts:

"Check for errors in my writing"

"Correct for grammar, spelling and comma mistakes."

 

I used the output to help revise my writing in the following segments of my thesis:

1.1. Introduction

2.3. Sampling

3.4.2. Results Study 1

4. Discussion

Unit details
Unit Date Contents
1 02.10.

Introduction to the course

 

Content

· Introduction of instructor and students

· Course content and organization

· Explain assignments and assessment

Presentation to warm up: Context for the Course

  • Present YOUR university "Key features, key challenges"
  • Upload 1 slide on Canvas on September 29, 12 noon
  • EUA Universities of the Future

https://eua.eu/downloads/publications/universities%20without%20walls%20%20a%20vision%20for%202030.pdf

Prepare and discuss individual impressions based on YOUR university selection. Come back to it in Unit 4!

2 14.10.

Organization & Governance

Guiding Questions

  • What are the characteristics of complex organizations like universities?
  • How does this prelude leading a university today?

 

Content

Presentation: Knowing your institution: organization and decision-making in universities

 

Presentation and Discussion by Students

Readings

  1. Weick, K. E. (1976). Educational organizations as loosely coupled systems. Administrative science quarterly, 1-19.
  2. Musselin, C. (2007). Are universities specific organisations. Towards a multiversity, 63-84.
  3. Bleiklie, I., Enders, J., & Lepori, B. (2015). Organizations as penetrated hierarchies: Environmental pressures and control in professional organizations. Organization Studies, 36(7), 873-896.

 

Group Work (1hr): Images of University Organization

Presentations and discussion 

3 21.10.

Environment for Colleges and Universities: Comparison US-EU

Guiding Questions:

  • How do markets and state authorities influence complex organizations?
  • What trends can be observed in the EU and US?
  •          What are the consequences for university leadership?

Content

Presentation: Features and recent trends in the US EU

Reading: Douglass (2022) When are universities followers or leaders in society? A framework for a contemporary assessment. https://escholarship.org/uc/item/6nk4g06s

Film Viewing: The Ivory Tower (selection), media clips on current problems

Media article analysis in groups featuring specific universities

Group Discussion:

What main pressures did you observe in your case, and how did they shape the university’s response? What key lessons for university leadership emerge from your case?

4 30.10.

Leadership

Guiding Questions

·        What are the challenges of leading complex organizations?

·        Which stakeholders are key in effective leadership?

 

Content

Presentation: Leading your institution: complexity, environment, diversity

 

Presentation and Discussion by Students

Readings

1.      Doyle, T., & Brady, M. (2018). Reframing the university as an emergent organisation: implications for strategic management and leadership in higher education. Journal of Higher Education Policy and Management, 40(4), 305-320.

2.      Freund, M. (2017). Shared leadership: Research and implications for nonprofit leadership, capacity building, and education. The Journal of Nonprofit Education and Leadership, 7(1).

3.      Blaschke, S., Frost, J., & Hattke, F. (2014). Towards a micro foundation of leadership, governance, and management in universities. Higher education, 68(5), 711-732.

 

Guest Lecture: Professor Jetta Frost (TBC), Vice-President, Professor of Organisation and Leadership, University of Hamburg

5 06.11.

Strategy

Guiding Question

How does Strategy formation in a university setting work?

 

Content

Presentation: Strategy in Complex Organizations

 

Presentation and Discussion by Students

Readings

 

1.      Hayter, C. S., & Cahoy, D. R. (2018). Toward a strategic view of higher education social responsibilities: A dynamic capabilities approach. Strategic Organization, 16(1), 12-34.

 

2.      Holstein, J., Starkey, K., & Wright, M. (2018). Strategy and narrative in higher education. Strategic Organization, 16(1), 61-91.

 

3.      Woelert, P., & Stensaker, B. (2025). Strategic bureaucracy: the convergence of bureaucratic and strategic management logics in the organizational restructuring of universities. Minerva, 63(1), 1-21.

 

Guest lecture: Professor Björn Stensaker, former Vice-Rector, Professor of Higher Education, University of Oslo

6 13.11.

Change

Guiding Question:   Which factors influence change in complex organizations?

Content

Presentation: Leading change in institutions

 

Presentation and Discussion by Students

Readings

  1. Bruckmann, S., & Carvalho, T. (2018). Understanding change in higher education: An archetypal approach. Higher Education, 76(4), 629-647.
  2. Kezar, A. (2014). Higher education change and social networks: A review of research. The Journal of Higher Education, 85(1), 91-125.
  3. Gornitzka, Å., Maassen, P., & De Boer, H. (2017). Change in university governance structures in continental Europe. Higher Education Quarterly, 71(3), 274-289.

 Guest lecture: Professor Pedro Teixeira, University of Porto, former State Secretary for Education, Portugal

Last edited: 2025-09-18



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