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Email

From your courses on MyLEARN, you can send emails to individual students or groups of students.

You can send emails to all students and instructors of a course.

  1. In your course, click “Administrate” in the menu on the left-hand side of the screen to go to the administration page.
  2. Select as appropriate: (1) “Compose individual mail” OR (2) “Compose bulk mail”.
  3. When composing an individual mail, you can select multiple recipients by keeping the CTRL key pressed while selecting the recipients.
  4. Once you’ve completed your message and, if required, attached any files you’d like to send, click the “Preview” button.
  5. Please note: You’ll now see a preview of your email. You have to click the “Send” button to send it to the specified recipients.

When composing a bulk email, you can use a personalized greeting line by keeping the parameters {first_names} {last_name} as it is in the template.

In the email archive, you can view a list of all the emails sent in your course.

  1. In your course, click “Administrate” in the menu on the left-hand side of the screen to go to the administration page.
  2. Click on “Email archive”.

Troubleshooting

If your email hasn’t been sent, you may have forgotten to click on “Send

  1. Compose your email.
  2. Click the “Preview” button.
  3. You’ll see a preview of your email with all the key information.
  4. Click “Send”.

You can only stop the process of sending an email if you’ve selected a sending time or sending date that has not been reached yet.

  1. Click “Administrate” and go to the email archive.
  2. Select the email you’d like to discard by clicking on “Subject”.
  3. Click “Discard” to stop the email from being sent.