From your courses on MyLEARN, you can send emails to individual students or groups of students.
How can I send emails via MyLEARN?
You can send emails to all students and instructors of a course.
- In your course, click “Administrate” in the menu on the left-hand side of the screen to go to the administration page.
- Select as appropriate: (1) “Compose individual mail” OR (2) “Compose bulk mail”.
- When composing an individual mail, you can select multiple recipients by keeping the CTRL key pressed while selecting the recipients.
- Once you’ve completed your message and, if required, attached any files you’d like to send, click the “Preview” button.
- Please note: You’ll now see a preview of your email. You have to click the “Send” button to send it to the specified recipients.
When composing a bulk email, you can use a personalized greeting line by keeping the parameters {first_names} {last_name} as it is in the template.
How can I view my sent emails?
In the email archive, you can view a list of all the emails sent in your course.
- In your course, click “Administrate” in the menu on the left-hand side of the screen to go to the administration page.
- Click on “Email archive”.
Troubleshooting
Why has my email not been sent?
If your email hasn’t been sent, you may have forgotten to click on “Send”
- Compose your email.
- Click the “Preview” button.
- You’ll see a preview of your email with all the key information.
- Click “Send”.
How can I recall or discard an email?
You can only stop the process of sending an email if you’ve selected a sending time or sending date that has not been reached yet.
- Click “Administrate” and go to the email archive.
- Select the email you’d like to discard by clicking on “Subject”.
- Click “Discard” to stop the email from being sent.